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New India Assurance Company Limited (NIACL)

New India Assurance Company Limited (NIACL): Overview & History

In the year 1919, the company was established by Sir Dorabji Tata. New India Assurance is one of the largest public sector general insurance companies in India since the last 40+ years.

The company is not just limited in India but is wide across 28 different countries. The company had won several awards such as Golden Peacock Business Excellence Award in 2017, India Insurance Summit – Insurance Company of the Year in 2017 and many more. The company has 2452 offices across India itself.

New India Assurance Company Limited (NIACL): Current Status The current status of New India Assurance Company Limited

  • The Global Gross Premium for FY 2016-17 was Rs.22279 crores and for FY 2017-2018, ended 30th June 2017 is Rs.6132 crores. As on 30th June 2017, the Profit before Tax and after tax is Rs.601 crores and Rs.499 crores respectively. The Net worth of the company as on 30th June 2017 is at Rs.37593 crores. The investments at Market value are Rs.56305 crores and the asset base is Rs.72576 crores. The Claims Ratio for Financial Year 2017-18 for Motor is 79.68% and Health is 103.19%.

Why Buy New India Assurance (NIACL) Insurance?

  • There are few reasons why one must buy New India Assurance Insurance is that the company provides a high level of service to its consumers and it caters into almost every aspect of the general insurance industry.

    The company provides more than 230 insurance products and offers effective plans so that it can satisfy the consumer’s needs.

    NIACL Insurance also caters into micro, rural and social sector among others apart from the basic plans. In addition to this, since the company is a government insurance company, it is easy for you to apply for government-linked policies.

New India Assurance: All Products & Services

  •  The New India Assurance Company offers various insurance products as mentioned below:
  • New India Assurance Motor Insurance
  • New India Assurance Rural Insurance
  • New India Assurance Marine Insurance
  • New India Assurance Travel Insurance
  • New India Assurance Miscellaneous Insurance
  • New India Assurance Health Insurance

New India Assurance Company: Most Popular Plans

1. New India Assurance Health Insurance Plans

  1. You never know when you or your family come across any illness which can turn things upside down. Hence, it is always advisable to opt for an optimum health insurance plan that can offer financial aid during such tough situations.

Some of the Health Insurance products offered by New India Assurance are New India Asha Kiran, Family Floater Mediclaim, Jan Arogya Bima, Janata Mediclaim, Cancer Medical Expn- Individual, New Family Floater 2012, Universal Health Insurance BPL, Universal Health Insurance, New India Global Mediclaim Policy, New India Mediclaim Policy, New India Top up Mediclaim and Senior Citizen Mediclaim.

2. New India Motor Insurance Plans

The New India Assurance offers two types of insurance policies such as New India Liability Only Car Insurance policy and New India Private Car Package Policy for private vehicles which offers protection to the owner of the insured vehicle.

3. New India Assurance Travel Insurance

    1. Whether you are planning for a single business trip or for a vacation with your family, New India Assurance comes with a different travel insurance policy that suits your needs.


    New India Overseas Mediclaim (Business and Holiday), New India Overseas Mediclaim (ES) and New India Overseas Mediclaim (PZ) are some of the policies offered by New India Assurance.

New India Policy Renewal

New India Assurance Policy Online Renewal

You can renew your policies seating at your couch by following few simple steps:

Enter the customer ID, the renewed quote no., old policy number.

Check whether the details mentioned are correct and then save the quote.

Once that is done you can make the payment using either net banking/ credit or debit card.

The policy would be issued in no time once the payment is done.

Modes of New India Assurance Company Premium Payment

New India Assurance Company Online Premium Payment Process

The New India Assurance General Insurance features online payment facility for their customers which are one of the most convenient ways to pay premiums in just a few clicks.

The payments can be made through the online medium. All you need to do is opt for quick payment, enter the customer ID and the approved quote number. Moreover, make the payment using either net banking/ credit or debit card. Once you make the payment, in no time, the policy would be issued.

New India Assurance Company Online Premium Payment Process

The New India Assurance General Insurance features online payment facility for their customers which are one of the most convenient ways to pay premiums in just a few clicks.

The payments can be made through the online medium. All you need to do is opt for quick payment, enter the customer ID and the approved quote number. Moreover, make the payment using either net banking/ credit or debit card. Once you make the payment, in no time, the policy would be issued.

New India Assurance Company Offline Premium Payment Process

Along with the online process, the New India Assurance General Insurance Company also offers offline payment service for its customers who are not well-versed with technology. Following are the different modes of payments to be used in case of offline method:

Payment collection centre

Drop boxes

Company branch

Agents representing the company

Brokers representing New India Assurance General Insurance Company

Cash or Cheque collection centre

How to File a Claim with New India Assurance?

How to claim car insurance in New India Assurance

Depending on the type of claim, you can make a claim under three categories:

Theft of the vehicle

Liability claim

Accidental damage to the vehicle

Claim in Case of Accidental damage to the vehicle

Depending on the type of claim, you can make a claim under three categories:

Theft of the vehicle

Liability claim

Accidental damage to the vehicle

How to File a Claim with New India Assurance?

How to claim car insurance in New India Assurance

Depending on the type of claim, you can make a claim under three categories:

Theft of the vehicle

Liability claim

Accidental damage to the vehicle

Claim in Case of Accidental damage to the vehicle

You need to follow the below mentioned steps:

Inform the nearest New India Assurance office. You will receive a claim form.

Fill the form and submit it.

Submit the following documents:

Driving license of the person who was driving the vehicle at the time of the accident

Registration Certificate

Estimate of repairs

The vehicle will then be surveyed by an authorized surveyor who has been appointed by New India Assurance.

The surveyor will submit his report to New India Assurance.

If the vehicle is damaged to the point it cannot be moved, a spot survey will be arranged where the surveyor will visit the site of the accident.

Cash memos and final bills will have to be signed and submitted.

Any salvaged parts of the vehicle that are damaged might need to be handed over to the insurance company after the claim is approved.

Claim in Case of Theft of the Vehicle

If your vehicle has been stolen, you need to follow the below mentioned steps:

Lodge an FIR as soon as possible with the police.

Inform the insurer about the theft.

Submit the following documents:

Copy of the FIR

Final Police Report

A surveyor will investigate the case.

After the claim is approved, you will be required to transfer the registration certificate to New India Assurance.

Handover the keys to the vehicle.

Submit a letter of Subrogation and Indemnity on stamp paper duly notarized.

Claim in Case of Liability

In case you are liable to pay a third party in the event of damages or injury caused by your vehicle, follow the process:

Inform New India Assurance immediately of the incident

Inform the company if any incident occurs wherein a liability claim can be made.

When you receive a summons from court, send the same to the insurance company

You will need to submit the following documents:

Claim Form

Driving License

FIR

Copies of Registration Certificate

Other Insurance Products by New India Assurance Company Limited (NIACL)

New India Home Insurance Plans:

New India Assurance Policies help to safeguard your home and give you comprehensive coverage against many perils.

New India Householder’s Policy:

This Policy is specially designed to meet the insurance requirements of a householder. It combines a number of standard policies taken by householders in a single policy. The cover comprises of 10 sections and the discount in premium is offered depending on the number of sections of the policy opted by the proposer.

New India Miscellaneous Insurance Plans:

The New India Assurance Company offers a diversified range of plans under its miscellaneous category. They are:

New India Personal Accident Insurance Plan

Road accidents occur due to bad roads and pathetic driving skills of people around. Having a personal accident plan is a necessity as it covers such an emergency and takes care of financial distress.

New India Assurance Griha Suvidha Policy:

The plan is an abridged version of the Householder’s Policy and offers four specific cover options with each option having five sections. The idea is to ensure the policyholder on a first loss basis.

New India Rasta Apatti Kavach (Road Safety Insurance)

The Rasta Apatti Kavach (Road Safety Insurance) policy designed to cater to the specific needs of an individual to cover motor vehicle accidents on the road that leads to hospitalization for treatment. The policy also has a provision for compensation for death and permanent disability.

Machinery Insurance:

New India Machinery Insurance is a policy designed to cover financial losses incurred by the policyholder due to damage or loss to machinery due to any sudden mechanical breakdown or accidental electrical breakdown.

Contractors Plants and Machinery:

New India Contractors Plants and Machinery Insurance Policy covers various kinds of machinery that are used for construction or to hand material.

Contractor All Risks Insurance:

New India Contractor All Risks Insurance intends to give financial safety to the Civil Engineering Contractors in case of an accident of the civil engineering work under progress.

Carrier Couriers Legal:

New India Carrier Couriers Legal Insurance pays all the sums for which the policyholder shall become legally accountable as compensation in case of any damage or destruction of or physical loss of merchandise or goods which includes the uploading or loading of the items.

Burglary Insurance:

This is specially designed to provide cover to the business premises such as offices, factories, godowns, etc.

Bhagyashree Insurance:

New India Bhagyashree Insurance Policy aims at providing insurance to ONE female child in a family who loses either mother or father due to accidental death. This insurance cover is available on the basis of a 24-hour risk.

Bankers Indemnity:

New India Bankers Indemnity policy is a package policy, which is designed to offer cover against risks that are related to the banking sector.

Baggage Insurance:

As the name suggests, New India Baggage Insurance provides cover against damage or loss to accompanied personal luggage of the policyholder and his/her family. The loss may be caused due to theft, fire or accident, during the time of the journey.

Aviation PA (Group Named):

The New India Insurance Company took part in the Aviation Insurance in the year 1946. It now offers professional aviation insurance solutions and advice to the needs of the operators of the small aircraft along with the scheduled airlines.

Advance loss of profit Insurance:

Advance Loss of Profit Insurance by the New India Assurance is a Contractor’s All Risk or marine-cum erection policy. It provides cover against physical damages to the property only. These include the expenses incurred for the replacement or repair of the damaged property.

Apart from the aforementioned plans, there are more plans under the miscellaneous category. They are listed below:

Aviation for Spares All risk

Aviation – Personal Accident

Aviation – Hull All Risk

Airline Hull War Excess Liability

Airline Hull Spares Liability

Airline Hull Deductible Insurance

Aviation LOL (Group Named)

Aviation Liability Insurance

Public Liability – Industrial

Professional Indemnity

Product Liability

Pravasi Bharatiya Bima Yojana

Portable Equipment Insurance

New India Rural Insurance Plans:

Any insurance type marketed particularly to the organizations or people located in the rural areas or with some practices and lifestyles are referred to as rural insurance. The rural insurance by New India Insurance aims at offering its best plans to the people living in rural areas so that they can avail the benefits of the insurance. New India Assurance Rural Insurance Plans include:

New India Cattle Insurance Policy:

Cattle insurance by New India Assurance covers bullocks, bulls, heifers/calves, buffaloes and milch cows, castrated male buffaloes, etc. It provides comprehensive coverage in the event of demise due to any riots, surgical operations, fire accidents, lightning, tempest, strikes, storm, cyclone etc. It comes with a group discount. The market value of the animal is the Sum Assured.

New India Hut Insurance Policy:

The policy is designed to provide cover to the dwelling huts in the rural areas. It covers any damage or loss caused due to lightning, storm, tempest, cyclone, flood, fire, earthquake, boiler explosion, gas explosion, riots, aircraft explosion, etc. This plan is usually financed by the Bank, the Government institutions, or the co-operative societies.

New India Poultry Insurance:

New India Assurance Poultry Insurance comes with an indemnity in the event of the demise of birds due to fire accidents, cyclone, earthquakes, terrorist activities, or any contracted diseases. The applicability of this plan restricts to layer birds, broiler birds, hatchery etc.

New India Horticulture/Plantation Insurance:

It offers coverage for the damage to or the loss of the insured trees or fruits such as citrus, rubber, grapes, tea, palm, eucalyptus, roses, orchids, etc. The plan covers damages caused due to terrorist activities, lightning, fire (including bushfire and forest fire), flood, storm and inundation, strikes or riots, etc.

New India Assurance Other Personal Insurance Policies

New India Assurance also offers various types of additional specific covers for the individual such as:

Money Insurance

Mobile/Cellular Phone Insurance

TV/VCR/VCP Insurance

New India Assurance Company Limited FAQs

Most frequent questions and answers about New India Assurance Company Limited

New India Assurance Company definitely has become the best choice for many of us owing to its very competitive rate for both individuals as well as for family (family floater), reimbursement of the cost of medical check-up, and other benefits such as hospital cash for a maximum of 10 days is offered. Also, the company offers a grace period of 30 days from the due date of the health insurance policy and covers pre-existing conditions post four years of waiting period from the date of policy issuance. It also features online renewal of health insurance plans at the convenience of your home and office, within a few minutes.

  • a) In case of Accident
  • Contact New India Assurance on their toll-free number 1800-209-1415
  • Lodge a claim with duly signed Claim Form
  • Copy of Driving License, RC book, Policy document
  • FIR, if required
  • Original Repair Estimate Bill
  • In case of cashless service, only Invoice receipt
  • In case of reimbursement provide estimate bill, original invoice and payment receipt
  • b) In case of Theft
  • Immediately contact New India Assurance on their toll-free number
  • Lodge the claim with the duly signed claim form
  • Submit the Original keys with Copy of Driving License, RC book, the Policy document
  • Police FIR copy
  • Duly signed Form 28, 29, 30 and Form 35.
  • Final confirmation with “No Trace Report” of the insured vehicle from the police
  • c) In case of Third Party Claims
  • Immediately contact New India Assurance on their toll-free number 1800-209-1415
  • Lodge the claim with the duly signed claim form
  • Police FIR copy
  • Copy of Driving License, Policy and vehicle’s RC book
  1. The New India Assurance Co. Ltd is a Mumbai-based public sector general insurance company of India. Previously the company was a subsidiary of the General Insurance Corporation of India(GIC). New India Assurance operates both in India and other parts of the country as well. In the past few years, the company has collaborated with some of the leading public sector banks of India and Financial Institutions to increase its distribution network.

For Quick Renewal of your policy, follow the below mentioned steps:

Enter Customer ID and Renewed Quote No. (received through SMS) or Old Policy No.

View your details and save your Quote to proceed.

Use Credit Card/Debit Card/Net Banking to pay the premium

Once the payment is done successfully, the policy will be issued or renewed

One can make the payment for renewing your New India Assurance General Insurance Company through the online medium. You need to visit the official website, enter the customer ID, the renewed quote no., old policy number. Check your details thoroughly and then save the quote. You can then do the payments either through net banking/ credit or debit card. Your policy would be issued in time once the payment is done. You may contact them on tech.support@newindia.co.in for further queries or concerns.

Some of the New Assurance Health Insurance plans include:

New India Global Mediclaim Policy

New India Top Up Mediclaim New

New India Asha Kiran Policy

Cancer Medical Expn-Individual

Jan Arogya Bima Policy

Senior Citizen Mediclaim Policy

Universal Health Insurance Scheme for BPL families

Universal Health Insurance Scheme for APL families

New India Group Mediclaim Policy


In case of any concern or query, the customer can contact in this customer care number – 1800 209 1415.

For Quick Renewal of your policy, follow the below mentioned steps:

Enter Customer ID and Renewed Quote No. (received through SMS) or Old Policy No.

View your details and save your Quote to proceed.

Use Credit Card/Debit Card/Net Banking to pay the premium

Once the payment is done successfully, the policy will be issued or renewed.

You can visit the official website https://www.newindia.co.in/portal/ to download New India Assurance claim form.

New India Assurance Company definitely has become the best choice for many of us owing to its very competitive rate for both individuals as well as for family (family floater), reimbursement of the cost of medical check-up, and other benefits such as hospital cash for a maximum of 10 days is offered. Also, the company offers a grace period of 30 days from the due date of the health insurance policy and covers pre-existing conditions post four years of waiting period from the date of policy issuance. It also features online renewal of health insurance plans at the convenience of your home and office, within a few minutes.